FAQ - Textiles Depot Family Owned Business

SHIPPING

  • When will I receive my order?
    • This can vary by size and location of the warehouse across the United States. We typically ship orders in 1-3 business days then the order arrives in 1-5 days via Freight or UPS.
  • Do we ship outside of the United States?
    • We currently only ship in the US
  • Why does this seem like I’m paying quite a bit for shipping?
    • We ship by weight and distance from you. Textiles can be heavy items and are expensive to ship especially in these times.

ORDERING

  • Can we get samples of items?
    • Yes. We provide samples of a single product to test out that you can buy on the site or call 1-800-655-3735 for more information or email info@textilesdepot.com for further clarification.
  • Do we only sell to businesses?
    • We sell to businesses and individuals who are looking for quality textiles.

ACCOUNT

  • Can you make an account?
    • Create an account in our system to access the functions of this
  • Do we charge sales tax?
    • We’re required to charge sales tax only in Texas!

PRODUCTS

  • Where are your products made?
    • They are made all over the world
  • What metrics are your products measured in?
    • Inches and pounds typically